Privacy Policy
This privacy policy was published on March 3, 2024, and applies to new and existing users of the "SleepHarbor" application (hereinafter referred to as the "Application").
1. Introduction and Explanation
1.1 About Us
This application is provided and managed by Runtopia Technology Co., Ltd. ., located at 33 UBI AVENUE 3 #08-55 VERTEX (hereinafter referred to as the "Provider" or "we").
1.2 Our Core Principles Through this privacy policy, we aim to introduce how we handle data while providing you with the SleepHarbor application – designed for smartphones and/or tablets (hereinafter referred to as the "Application"). Protecting your privacy is crucial to us, and we adhere to statutory regulations regarding data protection.
Please read this privacy policy carefully, as your access and use of the application indicate that you have read and understood the terms herein. If you disagree with any part of this privacy policy or our terms of use, please refrain from accessing or continuing to use the application or submitting your data. This policy may be revised or updated periodically, so check regularly for updates.
Terms not specified in this privacy policy can be found in our terms of use.
1.3 What Information Does the Application Collect?
a) Registration and account login (creating a unique account to facilitate data transfer across various devices or systems).
b) Gender, height, weight, age (using this data to provide sleep advice).
c) Sleep data (collecting daily sleep data, including sleep duration, sleep quality, to provide statistics and analysis recommendations).
d) Heart rate data (collecting daily heart rate data to provide statistics and analysis recommendations).
1.4 Automatically Recorded Data
By continuing to use the application, you agree to data collection. The application collects essential data for providing services, understanding your needs, and improving our services. The application automatically collects certain non-personally identifiable information, including:
a) Usage data (product interactions: e.g., application launches, clicks, swipe information, or other interactions with the application; ad data: e.g., ad information viewed by users; other usage data: any other data about user activities in the application).
b) Diagnostics (crash data: e.g., crash logs; performance data: e.g., startup time, suspension rates, or energy usage; other diagnostic data: any other data collected for technical diagnostic purposes related to the application).
1.5 Use of Data
The purposes for processing your data include:
a) Analysis (using data to assess user behavior, understand the effectiveness of existing product features, plan new features, or measure audience size or characteristics).
b) Product personalization (customizing content seen by users, such as recommended products, posts, or advice lists).
c) Application functions (e.g., verifying users, enabling features, preventing fraud, implementing security measures, ensuring server operation, minimizing application crashes, improving scalability and performance, or providing customer support).
1.6 Security We implement appropriate technical and organizational measures to prevent unauthorized or unlawful processing of data, as well as accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to data. Please note that we cannot completely eliminate security risks associated with data storage and transmission. You acknowledge that clearing application data, uninstalling the application, or device loss or issues may result in data loss. You are responsible for backing up your data.
1.7 Purchases Transactions made in the app store and in-app purchases are handled by Apple. We cannot access your financial and banking data.
2. User Rights
2.1 Storage Duration of Collected Data
We store your data:
a) If you consent to data processing (i.e., you choose to access or use the application, indicating agreement with the terms of use and acknowledgment of our privacy policy) until you revoke consent (users delete their accounts from their smartphones or tablets).
b) If we need data to fulfill contracts, until the contractual relationship with you exists or the statutory retention period expires.
c) If we use data based on legitimate interests, until your interest in deletion or anonymous processing is no longer predominant.
d) If there are legal obligations (e.g., commercial code, tax code), until these storage obligations end.
2.2 Data Sources
All data we receive comes solely from you and/or your devices.
2.3 Legitimate Interests
When processing your data, we pursue the following legitimate interests:
a) Improving our offerings,
b) Generating statistical data,
c) Marketing purposes,
d) Storing your communications.
2.4 Contact Information
We may provide email or forms for application users to send questions or comments or request customer support. In the process of receiving and responding to such requests, we may collect personal information about you, such as your email address or any other personal data included in the email message body. By allowing you to send these requests to us, we are not attempting to solicit personal information. We only use the information to respond to your questions and/or comments or provide customer support. Copies of your requests may be retained for recordkeeping, quality control purposes, or to provide ongoing support services you requested.
3. Changes to this Privacy Policy
We may change this policy at any time without prior notice. Therefore, we reserve the right to revise or update this privacy policy at any time. When we update this privacy policy, we will also update the date at the top of this policy.
We encourage you to regularly check for the latest version of this privacy policy. The new privacy policy will take effect immediately. If you disagree with the revised notice, you should adjust your preferences or consider discontinuing the use of our application. Continuing to access or use our application after the revision indicates that you have been informed and agree to the modified privacy policy.
4. SleepHarbor PREMIUM
4.1 Sleep Score: Quickly understand your sleep quality through an intuitive scoring system.
4.2 AI Sleep Analysis: Unlock profound sleep insights with advanced AI analysis and receive personalized recommendations.
4.3 Sleep Statistics: Identify daily and cyclical variations in sleep patterns for a comprehensive understanding of your sleep.
4.4 Online Backup: Safely recover data through a reliable online backup system and guard against device loss. SleepHarbor, simplifying the journey to better sleep.
5. Subscription Fees
Charges will be applied to your iTunes account upon purchase confirmation.
Renewal charges will occur within 24 hours bef'nature': '自然密码',ore the current period ends.
The subscription fee for SleepHarbor Premium is $24.99 per year. After purchase confirmation, the SleepHarbor Premium subscription will be directly deducted from your iTunes account.
Subscription Auto-Renewal:
Renewal charges will occur within 24 hours before the current period ends, at an annual rate of $29.99.
Subscription will automatically renew unless auto-renew is turned off at least 24 hours before the current period ends.
Monthly subscriptions renew automatically each month, while annual subscriptions renew automatically each year.
Renewals will be charged to your iTunes account. Unless canceled at least 24 hours before the current subscription period ends, it will automatically renew at a price of $29.99 per year.
Disabling Auto-Renewal:
Users can disable auto-renewal by going to their account settings after purchase.
You can turn off auto-renewal at any time in the iTunes account settings. Cancelling the current active subscription is not allowed.
6. Support Services
If you have any issues that require quick resolution, you can use the email: feedback@fitboxlab.io Our support services will make every effort to respond promptly to inquiries, typically within one business day. If you wish to receive any regular mail clarification, please make appropriate requests via: feedback@fitboxlab.io
During the provision of the application, we may communicate with you through the application or email to send service notices, technical notifications, updates, security alerts, and messages related to support. We may also communicate with you based on your support requests, issues, or feedback.